The Pickleball Centers are premier sports facility dedicated to providing a top-tier playing experience in pickleball. Our team of highly qualified coaches is committed to ensuring that players of all skill levels are able to improve and reach their full potential. We offer a variety of membership options and amenities, including a comfortable lounge area and a pro shop stocked with the latest equipment and apparel. Our mission is to provide a welcoming and inclusive environment for all pickleball enthusiasts to enjoy.
What is your Private Court and Program cancellation policy?
We understand that sometimes life gets in the way of playing pickleball. If you need to cancel a Program or Private please let us know at least 24 hours in advance to avoid a cancellation fee. Reservations can be cancelled from the app or Desktop site. For memberships, please refer to our terms and conditions for more information.
What is your Clinic and Private Lesson Cancellation Policy?
Clinics are non refundable within 48 hours of the start time. Any Clinic cancelled before this 48 hour window are subject to a 25% cancellation policy.
Do I need a membership to play at your facility?
No, you do not need a membership to play at our facility. However, if you are hoping to book a court you will need to register for a CourtReserve account by clicking on the button at the top of your screen that says "Booking Platform". Non-members are able to book a court 7 days in advance. While a membership isn't required, members do have certain perks such as reduced costs to play as well as 10, 12 or 14 day advanced booking privileges.
Do your memberships have a time commitment.
All of our Memberships require a 1 year commitment.
Members can always choose to pay in monthly installments or save on a payment by choosing to pay the membership fee Yearly.
Certain levels of membership allow the member to put their fees on hold for 1 month at a time. (Up to twice a year for the Pro Pass.
I can't seem to register for your Round Robins, why is that?
There could be any number of reasons. Our booking system is very particular as to not allow unranked/lower ranked individuals from entering higher tiered brackets. Make sure you have given us your proof of rating by sending it to firstname.lastname@example.org once we have that we will attach the rating to your profile. Another common problem is gender information missing from your profile. Make sure to fill out as much information as possible in CourtReserve if the system doesn't see that you are male/female, you won't be able to take part in those specific events!
I have a DUPR rating how do I attach it to my CourtReserve account?
There are a couple easy ways of getting your DUPR rating attached to your CourtReserve account. First, if you want to do this yourself, head to DUPR's website at www.mydupr.com once there you'll want to sign in, go to dashboard, click on clubs (along the left side of the screen), then search "The Pickleball Centers" in the search bar click on our club and click join! We'll update our DUPR once a day to make sure we get to each invite. If you'd rather have one of our staff members handle this directly, simply send us an email with your DUPR ID Number (located in the DUPR app main dashboard) and our staff will link your account with our backend system.
How do I get rated at your club?
We offer two ways to get rated our our facility.
Club Ratings: Attend a rating event. These 2 hour clinics are to test an individual's skills and gameplay. Should the rating individual determine you meet the qualifications for that level, we will issue you a club rating document. Please check with your Club these are accepted.
DUPR: Attending our DUPR Initial Rating Sessions and DUPR round robins will add weight to your DUPR rating. Once you have 20 matches we will accept this rating as a CLUB rating.
Informal: Attend a 4 week clinic. These 8 hours on court will provide our training staff with enough information to offer you a rating valid within our facilities.
If a round robin or other event doesn't have enough participants, what happens?
In the event that one of our round robins doesn't have a minimum of 4 participants, we will cancel that occurrence. Our staff will reach out by phone and email around 8:30 PM the evening before to let all participants know of the cancellation. Make sure you have both your email and phone number on file so we can get in touch!
What are your payment methods?
We accept all major credit cards as well as cash and debit. For online bookings, payment is required at the time of booking. For memberships, we offer Monthly or Yearly payments to suit your needs.
How do I register for a program or clinic?
We've put together a step by step guide on how to register for a program or clinic which can be found by clicking on the button below
How do I book a court?
To book a private court you'll want to click on the "Booking Platform" button at the top of the screen. This takes you to our booking software CourtReserve. If you don't have an account you'll need to make one in order to make any bookings. Once that's done and you're logged in, you'll see at the top of the main page Book a Court, click that link. This will open our calendar of events where you can navigate to the desired day/time to register. Simply click Reserve on the time you want and make sure to tell us the names of everyone attending. Individuals booking can choose to pay the entire fee or split between attending patrons.
Do you offer any programs for beginners?
Yes, many of our programs are centered around beginner players and giving everyone an opportunity to play. Any round robin (including DUPR) with a rating of 2.0-2.99 does not require a rating to register. As well open play and many of our clinics are a great choice for those looking to start playing this amazing sport